... is the most important person on campus.

… is not dependent on us. We are dependent on him or her.

… is not an interruption or our work. He or she is the purpose of our work.

… does us a favor when he or she becomes a member of our campus. We are not doing the student a favor by serving him or her.

… is a part of our work – not an outsider.

… is not just a statistic. He or she is a flesh and blood human being with feelings and emotions like our own.

… is a person who comes to us with his or her needs or wants. It is our job to fill those needs and wants.

… is deserving of the most courteous and attentive treatment we can give.

… is the life blood of our community.